John Ruberto

Software Quality & Quality Leadership

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Entries from August 2010

Which Browsers Do Your Customers Use?

August 12th, 2010 · No Comments

What browsers do your customers use, and which browsers should you be testing?  One way to answer this question is to consult the several services that track browser usage, and design your testing strategy to match (for example, here, here, or here). These sites are free and are definitely better than pure guessing. These sites [...]

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Tags: Customer Driven Quality

Testing Myopia

August 10th, 2010 · 1 Comment

In school, marketing class. Concept of marketing myopia, where companies focus too much on the product they are currently producing. This near-sightedness keeps businesses from adapting to changing technology and market conditions. The classic example is the buggy whip manufacturing company.
The invention of the automobile is a threat to buggy whip producers, because the automobile [...]

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Tags: Quality Management