John Ruberto

Software Quality & Quality Leadership

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Entries Tagged as 'Customer Driven Quality'

Which Browsers Do Your Customers Use?

August 12th, 2010 · No Comments

What browsers do your customers use, and which browsers should you be testing?  One way to answer this question is to consult the several services that track browser usage, and design your testing strategy to match (for example, here, here, or here). These sites are free and are definitely better than pure guessing. These sites [...]

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Tags: Customer Driven Quality

Life of a Cowboy

July 6th, 2010 · No Comments

The life of a cowboy would be perfect, if it weren’t for the cows.
Successful entrepreneurs know that its vital to talk to actual customers.  The business plan may be solid, the product incredible, but without customers, the business is nowhere.
If that advice is sound for a small business, then why does it frequently break down [...]

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Tags: Customer Driven Quality · Quality