Being a test manager, I’ve been in the position a few times to explain why the test team did not catch a problem that our customers found. Early in my career, I would tend to defend the test team or test plan. However, that is not a very effective response to the situation. At the [...]
Entries Tagged as 'Root Cause'
Root cause for problem escape
April 9th, 2008 · No Comments
Tags: Root Cause
